AI Receptionist for Law Firms. Calls Answered 24/7.

Yes. It says it is your firm's AI assistant in its first sentence. Some states require that, and we do it everywhere.

Yes. Every call starts with a recording notice, because California and several other states require consent from everyone on the call.

The greeting gives them the choice. What happens next, such as taking a short message or sending them to your office line, is set with you during setup and written into the service agreement.

No. It never gives legal advice, never predicts how a case will turn out, and never quotes fees unless you approve the exact wording.

It is set up not to guess. When it isn't sure, it takes a message and flags the call. You get the recording and transcript of every call, so mistakes are easy to spot, and we fix the script when you tell us, usually within 1 business day.

No. You keep your number and your phone company. You forward calls to us, and you can switch the forwarding off any time.

Because you keep your own number, you can turn call forwarding off at any time and calls ring your office again. Backup routing during an outage will be set in the service agreement.

It explains, clearly and politely, that its job is to screen calls so it can get the caller to the right person. Callers who fit the matters your firm takes are transferred to the person you choose during your office hours, or booked for a callback on your calendar after hours, and emailed the time. Other callers are told a team member will call them back when one is available, and it emails them free information in the meantime. Text alerts coming soon.

It spells each email address back to the caller and confirms it once, and it reads phone numbers back one digit at a time. That gets the details right without sounding robotic or asking the caller to repeat themselves. It is built into every receptionist we set up.

Your firm gets every summary, recording, and transcript by email and in your dashboard, and the call records belong to your firm. Text alerts coming soon. How long they are kept, and how you export or delete them, will be set in the service agreement.

Talk time on calls the AI answers for your firm. Done for You includes 600 minutes, and Done for You Plus includes 1,500. Extra minutes are $0.29 each on every plan. Exactly how transfers, spam calls, and reminder calls are counted is set in the service agreement before activation.

No. It answers incoming calls. The only calls it places are reminders to people who booked with you or asked for a callback, and only if you turn that on.

Our goal is to have you live within about a week after the kickoff call. Calls, email alerts, and calendar booking work at go-live. Text alerts are coming soon; we'll tell you when they're available.

If Legal Touch AI hasn't captured at least one potential new case for your firm (a new-client caller screened and transferred or booked) within 60 days of go-live, we'll refund everything you paid, minus our documented out-of-pocket costs for your service: phone, AI and texting charges, card processing fees our processor doesn't return, and your share of our software platform. It's itemized and never more than $750. Go-live is the day your calls start forwarding to Legal Touch AI.

Not every caller hires on the first call. 60 days gives you real data: we share a 60-day report on every call captured, who was screened, transferred and booked, so you see what's working in your intake from day one.

Don't know what an average case is worth to you? We'll measure it: your 60-day report shows which captured callers signed and what they're worth, with your numbers shown next to public benchmarks for your practice area. Even if you know your numbers, we show them next to the public benchmarks for your practice area, with the source and year, so you can see the difference. Public benchmarks are context, not your results: your return is figured only from your real fees for signed cases, and any estimate is labeled as an estimate, never as revenue.

Service is month to month. You can turn off call forwarding yourself at any time. The notice period, any setup fee refund, and how you receive your recordings and records are set in the service agreement, which you get before activation.